Adjustments to Total Assets
Adjustments to Current Liabilities
Adjustments to Total Liabilities
Adjustments to Stockholders’ Equity
Adjustments to Capitalization Table
Adjustments to Revenues
Adjustments to Reported Income

ServiceNow Inc., adjusted total assets

US$ in millions

	Dec 31, 2023	Dec 31, 2022	Dec 31, 2021	Dec 31, 2020	Dec 31, 2019
As Reported
Total assets	17,387)	13,299)	10,798)	8,715)	6,022)
Adjustments
Add: Operating lease right-of-use asset (before adoption of FASB Topic 842)¹	—)	—)	—)	—)	—)
Less: Deferred tax assets²	1,508)	636)	692)	673)	600)
After Adjustment
Adjusted total assets	15,879)	12,663)	10,106)	8,042)	5,423)

Based on: 10-K (reporting date: 2023-12-31), 10-K (reporting date: 2022-12-31), 10-K (reporting date: 2021-12-31), 10-K (reporting date: 2020-12-31), 10-K (reporting date: 2019-12-31).

¹ Operating lease right-of-use asset (before adoption of FASB Topic 842). See details »

² Deferred tax assets. See details »

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ServiceNow Inc., adjusted current liabilities

US$ in millions

	Dec 31, 2023	Dec 31, 2022	Dec 31, 2021	Dec 31, 2020	Dec 31, 2019
As Reported
Current liabilities	7,365)	6,005)	4,949)	3,737)	2,753)
Adjustments
Less: Current portion of deferred revenue	5,785)	4,660)	3,836)	2,963)	2,186)
After Adjustment
Adjusted current liabilities	1,580)	1,345)	1,113)	775)	567)

Based on: 10-K (reporting date: 2023-12-31), 10-K (reporting date: 2022-12-31), 10-K (reporting date: 2021-12-31), 10-K (reporting date: 2020-12-31), 10-K (reporting date: 2019-12-31).

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ServiceNow Inc., adjusted total liabilities

US$ in millions

	Dec 31, 2023	Dec 31, 2022	Dec 31, 2021	Dec 31, 2020	Dec 31, 2019
As Reported
Total liabilities	9,759)	8,267)	7,103)	5,881)	3,894)
Adjustments
Add: Operating lease liability (before adoption of FASB Topic 842)¹	—)	—)	—)	—)	—)
Less: Deferred tax liabilities²	40)	10)	9)	7)	4)
Less: Deferred revenue	5,866)	4,730)	3,899)	3,008)	2,226)
After Adjustment
Adjusted total liabilities	3,853)	3,527)	3,195)	2,865)	1,665)

Based on: 10-K (reporting date: 2023-12-31), 10-K (reporting date: 2022-12-31), 10-K (reporting date: 2021-12-31), 10-K (reporting date: 2020-12-31), 10-K (reporting date: 2019-12-31).

¹ Operating lease liability (before adoption of FASB Topic 842). See details »

² Deferred tax liabilities. See details »

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ServiceNow Inc., adjusted stockholders’ equity

US$ in millions

	Dec 31, 2023	Dec 31, 2022	Dec 31, 2021	Dec 31, 2020	Dec 31, 2019
As Reported
Stockholders’ equity	7,628)	5,032)	3,695)	2,834)	2,128)
Adjustments
Less: Net deferred tax assets (liabilities)¹	1,468)	626)	683)	666)	595)
Add: Deferred revenue	5,866)	4,730)	3,899)	3,008)	2,226)
After Adjustment
Adjusted stockholders’ equity	12,026)	9,136)	6,911)	5,176)	3,758)

Based on: 10-K (reporting date: 2023-12-31), 10-K (reporting date: 2022-12-31), 10-K (reporting date: 2021-12-31), 10-K (reporting date: 2020-12-31), 10-K (reporting date: 2019-12-31).

¹ Net deferred tax assets (liabilities). See details »

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ServiceNow Inc., adjusted capitalization table

US$ in millions

	Dec 31, 2023	Dec 31, 2022	Dec 31, 2021	Dec 31, 2020	Dec 31, 2019
As Reported
Current debt, net	—)	—)	92)	—)	—)
Long-term debt, net, less current portion	1,488)	1,486)	1,484)	1,640)	695)
Total reported debt	1,488)	1,486)	1,576)	1,640)	695)
Stockholders’ equity	7,628)	5,032)	3,695)	2,834)	2,128)
Total reported capital	9,116)	6,518)	5,271)	4,475)	2,823)
Adjustments to Debt
Add: Operating lease liability (before adoption of FASB Topic 842)¹	—)	—)	—)	—)	—)
Add: Current portion of operating lease liabilities²	89)	96)	82)	72)	53)
Add: Operating lease liabilities, less current portion³	707)	650)	556)	423)	383)
Adjusted total debt	2,284)	2,232)	2,214)	2,135)	1,131)
Adjustments to Equity
Less: Net deferred tax assets (liabilities)⁴	1,468)	626)	683)	666)	595)
Add: Deferred revenue	5,866)	4,730)	3,899)	3,008)	2,226)
Adjusted stockholders’ equity	12,026)	9,136)	6,911)	5,176)	3,758)
After Adjustment
Adjusted total capital	14,310)	11,368)	9,125)	7,312)	4,889)

Based on: 10-K (reporting date: 2023-12-31), 10-K (reporting date: 2022-12-31), 10-K (reporting date: 2021-12-31), 10-K (reporting date: 2020-12-31), 10-K (reporting date: 2019-12-31).

¹ Operating lease liability (before adoption of FASB Topic 842). See details »

² Current portion of operating lease liabilities. See details »

³ Operating lease liabilities, less current portion. See details »

⁴ Net deferred tax assets (liabilities). See details »

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ServiceNow Inc., adjusted revenues

US$ in millions

12 months ended:	Dec 31, 2023	Dec 31, 2022	Dec 31, 2021	Dec 31, 2020	Dec 31, 2019
As Reported
Revenues	8,971)	7,245)	5,896)	4,519)	3,460)
Adjustment
Add: Increase (decrease) in deferred revenue	1,136)	831)	891)	782)	536)
After Adjustment
Adjusted revenues	10,107)	8,076)	6,787)	5,302)	3,996)

Based on: 10-K (reporting date: 2023-12-31), 10-K (reporting date: 2022-12-31), 10-K (reporting date: 2021-12-31), 10-K (reporting date: 2020-12-31), 10-K (reporting date: 2019-12-31).

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ServiceNow Inc., adjusted net income

US$ in millions

12 months ended:	Dec 31, 2023	Dec 31, 2022	Dec 31, 2021	Dec 31, 2020	Dec 31, 2019
As Reported
Net income	1,731)	325)	230)	119)	627)
Adjustments
Add: Deferred income tax expense (benefit)¹	(857)	15)	(34)	(23)	(576)
Add: Increase (decrease) in deferred revenue	1,136)	831)	891)	782)	536)
Add: Other comprehensive income (loss)	65)	(136)	(60)	69)	29)
After Adjustment
Adjusted net income	2,075)	1,035)	1,027)	947)	616)

Based on: 10-K (reporting date: 2023-12-31), 10-K (reporting date: 2022-12-31), 10-K (reporting date: 2021-12-31), 10-K (reporting date: 2020-12-31), 10-K (reporting date: 2019-12-31).

¹ Deferred income tax expense (benefit). See details »

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ServiceNow Inc. (NYSE:NOW)

Adjustments to Financial Statements

Adjustments to Total Assets

Adjustments to Current Liabilities

Adjustments to Total Liabilities

Adjustments to Stockholders’ Equity

Adjustments to Capitalization Table

Adjustments to Revenues

Adjustments to Reported Income