Income Statement

The income statement presents information on the financial results of a company business activities over a period of time. The income statement communicates how much revenue the company generated during a period and what cost it incurred in connection with generating that revenue.

ServiceNow Inc., consolidated income statement

US$ in millions

12 months ended:	Dec 31, 2023	Dec 31, 2022	Dec 31, 2021	Dec 31, 2020	Dec 31, 2019
Subscription	8,680)	6,891)	5,573)	4,286)	3,255)
Professional services and other	291)	354)	323)	234)	205)
Revenues	8,971)	7,245)	5,896)	4,519)	3,460)
Subscription	(1,606)	(1,187)	(1,022)	(731)	(550)
Professional services and other	(315)	(386)	(331)	(256)	(247)
Cost of revenues	(1,921)	(1,573)	(1,353)	(987)	(797)
Gross profit	7,050)	5,672)	4,543)	3,532)	2,664)
Sales and marketing	(3,301)	(2,814)	(2,292)	(1,855)	(1,534)
Research and development	(2,124)	(1,768)	(1,397)	(1,024)	(748)
General and administrative	(863)	(735)	(597)	(454)	(339)
Operating expenses	(6,288)	(5,317)	(4,286)	(3,334)	(2,622)
Income from operations	762)	355)	257)	199)	42)
Interest income	302)	82)	20)	39)	55)
Interest expense	(24)	(27)	(28)	(33)	(33)
Other	(32)	(11)	—)	(56)	3)
Other expense, net	(56)	(38)	(28)	(89)	(30)
Income before income taxes	1,008)	399)	249)	149)	67)
(Provision for) benefit from income taxes	723)	(74)	(19)	(31)	560)
Net income	1,731)	325)	230)	119)	627)

Based on: 10-K (reporting date: 2023-12-31), 10-K (reporting date: 2022-12-31), 10-K (reporting date: 2021-12-31), 10-K (reporting date: 2020-12-31), 10-K (reporting date: 2019-12-31).

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Income statement item	Description	The company
Revenues	Amount, including tax collected from customer, of revenue from satisfaction of performance obligation by transferring promised good or service to customer. Tax collected from customer is tax assessed by governmental authority that is both imposed on and concurrent with specific revenue-producing transaction, including, but not limited to, sales, use, value-added and excise.	ServiceNow Inc. revenues increased from 2021 to 2022 and from 2022 to 2023.
Income from operations	The net result for the period of deducting operating expenses from operating revenues.	ServiceNow Inc. income from operations increased from 2021 to 2022 and from 2022 to 2023.
Income before income taxes	Amount of income (loss) from continuing operations, including income (loss) from equity method investments, before deduction of income tax expense (benefit), and income (loss) attributable to noncontrolling interest.	ServiceNow Inc. income before income taxes increased from 2021 to 2022 and from 2022 to 2023.
Net income	The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.	ServiceNow Inc. net income increased from 2021 to 2022 and from 2022 to 2023.

ServiceNow Inc. (NYSE:NOW)

Income Statement